Sought after Brands in any market, and , indeed in the financial services market, need to balance exclusivity with inclusiveness in their retention strategy,
In an economy plagued by poor results and performance, it is now unavoidable to re-visit the issue of quality. This of course, means that the traditional areas of internal audit, Risk, governance should be given special attention.
Retention is key both from an HR strategy point of view as well as a client strategy point of view, and the best routes towards those goals should be found along the traditional lines of relationship integrity, both internally and externally.
Low rates of transactionalism can be turned around by increasing the degree of quality in business relations.
In people analytics, relational metrics are now being given more attention. Change assurance is another specialist area that can provide the degree of integrity necessary to execute on Operational strategies.
If you would like to know more or book session to talk about this, call Saul on 0824192299.
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